Rethink the line with QueLines Virtual queue management solution

Our online application gives your business control over customer wait times.

Problem and Our Solution

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Get to know Quelines

A lobby or waiting room full of people is a sign of a booming business, however a long line could also dissuade customers. What if you could bring all potential clients together, connecting them conveniently online? Make a chaotic situation a pleasant task for your business and your customers.

The QueLines queuing web application gives your customers the freedom to wait anywhere. Stay updated in real time, and offer your company the power to organize it all with perfect precision and harmony.

How Quelines support COVID-19 safety

Limit the amount of people in your establishment and reduce the spread of COVID-19 by using our contact-free queing

Manage your schedules and wait times more efficiently

Select a general wait time for all guests.

Select them manually and enter their estimate wait time.

OR

Visitors scan the QR code or follow your link to register.

Visitors scan the QR code or follow your link to register and check in online.

Wait Anywhere

Then the countdown timer will start for you and your customer! They get an SMS and email when the timer is up.

Nothing chases customers away more than a poorly organized business and lengthy, uncertain wait times.

Turn those one star reviews into five by standing out to your customers. Impress them with cutting-edge technology, a strong sense of community, and superior time management.

3 Way Communication Chat Features with privacy protection for your business and customers

Inform your customers

Open a direct chat line to an individual customer to:

Notify them of delays

Call them in early

Ask them a question

And more!

The cost of SMS can be expensive. Skip the texts and chat online for free!

Host a virtual customer lobby

Waiting is boring, but not with QueLines!

Offer your customers a rich social experience with our virtual lobby.

Build an online community of happy customers by satisfying their needs to interact with others.

Chat with support

Get high quality assistance from a real human being right when you need it most. .

Customer service care hours are from Monday through Saturday 8am to 9pm EST.

Ask questions

Receive technical support

Request changes or new features

Why let your customers wait in line when they can QueLine?

Keep your customers safe by allowing them to engage in social distancing. Limit the amount of people in your establishment and reduce the spread of COVID-19.

Manage and improve business efficiency by organizing your online waitlist through a simple dashboard.

Easily navigate QueLines’ intuitive UI.

Check the status of customer queues anytime and anywhere.

See customer turnaround time, identify peak traffic hours.

Effectively quantify your marketing campaigns success.

Oversee an executive view on performance by business location.

Ability to design effective marketing campaigns based on foot traffic to sales customer retention and acquiring new customers

Control when your customers enter the building by giving them a wait time they can trust.

Send customers an automatic SMS and email reminder when the customer is ready to be served.

Stay connected and keep them informed in real time with QueLine chat features.

Optimize and gain insight into your customer’s experience and store operations.

Customizable Branding

Select flag colors for the user interface “Customers Facing”.

Upload your company logo for a personalized look that matches your brand and retain your brand loyalty.

Flexible Schedule Management

Change appointments anytime and reduce no shows.

Customers can let you know when they are running late or can’t make it at all.

Offer earlier or later wait times to benefit your customer flow.

Testimonials

With Quelines chat, you can support you customer directly on the spot .

Christina Kray

Business Manager

I joined as a beta user and i was amazed of the solution they are providing .

Sam chriar

Business Manager

My business had so many many clients that hated waiting in line , after using quelines we stoped losing cliets by waitlisting them virtually

John white

Business Manager